Kind, Firm, Calm by Jenny Hale If you’re feeling stuck or exhausted, or just need some fresh ideas, you’ve picked up the right book. Drawing from over 21 years of experience as a family coach, Jenny Hale has distilled her learning, wisdom and deep care for families into this book, and it’s a must-read for any parent or caregiver. Using 50 real-life stories relating to kids aged 2 to 12, Kind, Firm, Calm opens the lid on common parenting struggles and provides proven strategies and insights that cut to the heart of each issue. Whether you have the world’s strongest-willed toddler or a young person who just won’t put down his phone, Jenny’s practical advice and heartfelt encouragement will restore hope to your parenting.